Scratch loan servicing platform offers a range of features and benefits for both borrowers and lenders. For borrowers, the platform provides a user-friendly interface that allows them to easily understand and manage their loans. They can view their loan details, make payments, and track their progress towards paying off their debt.One of the key features of Scratch is its team of Loan Guides. These Loan Guides are trained professionals who provide personalized guidance and support to borrowers. They help borrowers understand their options, develop a repayment plan that fits their financial situation, and navigate any challenges they may face along the way. Loan Guides are available to borrowers via phone, email, and chat, ensuring that borrowers have access to the support they need whenever they need it.For lenders, Scratch offers a flexible and customizable loan servicing solution. Lenders can partner with Scratch to service any asset class, including private student loans, personal loans, mortgages, and small business loans. Scratch can also customize its platform to meet the specific needs of lenders and borrowers, offering features such as flexible repayment options, automated payment reminders, and integration with other financial tools and systems.By partnering with Scratch as their loan servicer, lenders can benefit from the company expertise in loan servicing and technology. Scratch platform is built on modern technology infrastructure, ensuring scalability, security, and reliability. Lenders can also leverage Scratch data analytics capabilities to gain insights into borrower behavior and make data-driven decisions to grow their businesses.Overall, Scratch is reimagining loan servicing by providing borrowers with visibility and control over their debt, and offering personalized guidance and support. Lenders can partner with Scratch to grow their businesses and benefit from a flexible and customizable loan servicing solution.

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