White & Private Label Expo 2026: AI, Payments and the Future of E-Commerce Come to London

White & Private Label Expo 2026 will bring retailers, e-commerce professionals, manufacturers, and technology providers to ExCeL London on November 11 to 12, with AI, payments, retail technology, and supply chain innovation among the key themes. While the event is built around product sourcing, its wider program offers a much broader story for financial and technology professionals watching how modern commerce actually works.

Event Overview

• Dates: November 11 to 12, 2026
• Venue: ExCeL London, UK
• Opening hours: 10:00am to 5:00pm on November 11 and 10:00am to 4:00pm on November 12
• Expected attendees: 16,000
• Speakers: more than 100 across the wider event program
• Exhibitors: more than 300 across the wider event program
• Co-located events: Smart Retail Tech Expo, E-commerce Packaging & Labelling Expo, and Retail Supply Chain & Logistics Expo, all accessible on one ticket
• Tickets: free visitor passes available through the official website

The two-day event is positioned by its organizers as a major product-sourcing event, connecting white and private-label manufacturers with retailers, online sellers, and e-commerce businesses. One ticket provides access to all four co-located events, creating a wider view of how products move from sourcing and digital storefronts through payments, fulfillment, and delivery.

White & Private Label Expo 2026 Comes to London

The 2026 edition takes place at ExCeL London on November 11 and 12. The event is built around product sourcing, with manufacturers showcasing categories ranging from clothing and beauty to electronics, food, household products, pet products, and home and kitchen goods. At the same time, the wider program focuses on the technologies businesses increasingly need to sell and deliver those products.

That makes the event relevant beyond traditional sourcing. The retail ecosystem now depends on interconnected technology. Merchants need digital storefronts, payment infrastructure, customer data, fulfillment systems, and supply chain visibility alongside the products they sell, and White & Private Label Expo’s co-located events reflect that broader infrastructure directly.

AI Takes a Bigger Role in Retail and E-Commerce

Artificial intelligence is one of the clearest themes running through the 2026 program. The agenda includes sessions examining how retailers can use AI across operations, customer experience, and supply chains. One session, “AI Without the Hype: Connecting Retail, Supply Chain, and Operations,” is led by Yashar Soltanzadeh, Head of IT at Harvey Nichols, whose responsibilities include technology transformation, payments, cybersecurity, warehouse technology, and AI strategy.

Another session takes a more cautious view. Baymard UX Specialist Ania Klimczuk will examine how flawed AI recommendations can damage e-commerce conversion rates. The session argues that businesses should evaluate AI tools carefully rather than assume that generated recommendations will automatically improve customer experiences. That tension matters for retailers, because AI adoption is moving quickly, but businesses still need to measure accuracy, governance, security, and commercial results.

Payments Move Beyond the Traditional Card

Payments will also feature directly in the program. The session “Payments with Purpose: Retaining Value Beyond the Card” will examine how open banking and account-to-account payments can change the economics of online and retail transactions. The organizers say the session will cover faster account-to-account payments, lower payment costs, and emerging recurring-payment models, including commercial variable recurring payments.

That gives the event a direct connection to the payments industry. For retailers, payment infrastructure is no longer simply the final step at checkout. Payment choice can affect conversion, costs, settlement, customer relationships, and the economics of repeat purchases. As account-to-account payments and open banking develop, merchants gain more options beyond traditional card-based checkout.

Supply Chains Become a Technology Story

The event also puts supply chain technology at the center of the retail discussion. The program includes sessions on warehouse automation, logistics workforce management, and improving supply chain performance. One session explores how AI can analyze behavioral patterns across a global driver population to help logistics businesses address workforce churn. Another examines how organizations can move from operational challenges toward scalable warehouse automation.

A separate session, “AI Beyond the Hype: Turning Supply Chain Complexity into Flow,” will examine how AI can help teams manage complexity, automate repetitive decisions, and respond faster to changes in supply and demand. For e-commerce companies, these developments matter because customer expectations increasingly extend beyond the online checkout. Faster delivery, accurate inventory, efficient warehousing, and reliable fulfillment all depend on the infrastructure behind the purchase.

Retail Technology Connects the Customer Journey

The wider event program also reflects a shift toward connected retail technology. Businesses are increasingly linking storefronts, payments, inventory, fulfillment, customer data, and post-purchase services rather than managing each stage independently. That trend can be seen in the event’s focus on retail technology, packaging, logistics, and e-commerce operations.

The program also looks beyond the transaction itself. Leanne Elliott Young, co-founder and CEO of Patina, will deliver a keynote titled “The Future of Retail Starts After the Purchase.” The session will explore AI, digital product passports, and post-purchase commerce, including their potential role in customer relationships and supply chain transparency. That points toward a broader definition of digital commerce: the transaction may begin at checkout, but technology increasingly determines what happens before and after it.

Speakers

The speaker lineup spans retail, e-commerce, logistics, and technology. Listed speakers include representatives from:

• Amazon Freight
• Alibaba.com
• Burberry
• Temu
• Visa Europe
• Harvey Nichols
• Baymard
• Other companies across the retail ecosystem

Alexey Bokov of Visa Europe is among the listed speakers, while Joseph Daly of Argyle Payments is also included in the lineup. The mix is significant because the event brings together companies operating at different points in the commerce chain. For retailers, that means access to product suppliers and technology providers. For technology companies, it provides access to businesses dealing directly with customers, payments, and fulfillment.

Four Retail Events Under One Roof

One of the event’s practical attractions is its co-location model. White & Private Label Expo operates alongside:

• Smart Retail Tech Expo
• E-commerce, Packaging & Labelling Expo
• Retail Supply Chain & Logistics Expo

The organizer describes the four-event setup as a way for visitors to move across the retail ecosystem, from manufacturing and sourcing through technology, packaging, fulfillment, and delivery. The modern commerce stack is becoming increasingly interconnected, and product sourcing, digital commerce, payments, and logistics are no longer isolated business functions.

Key Event Details

The organizer lists 16,000 attendees, with 95% described as having buying power and an average of 164 leads generated for exhibitors. Those figures are organizer-provided event metrics rather than independently audited attendance data.

What to Watch

For fintech and financial technology professionals, several themes stand out.

• AI adoption is becoming an operational question. Retailers are moving beyond experiments and asking where AI can produce measurable improvements across customer experience, logistics, and decision-making.
• Payments are becoming more flexible. Open banking and account-to-account payments could give merchants alternatives to traditional card infrastructure, particularly where payment costs and settlement speed matter.
• Supply chain technology is becoming part of the customer experience. Automation, AI, and better data can influence inventory, fulfillment, and delivery just as directly as they influence warehouse operations.
• Retail is becoming more connected. Product data, digital identity, payments, commerce platforms, and post-purchase services increasingly interact across the same customer journey.

Why White & Private Label Expo Matters to the Future of Commerce

White & Private Label Expo 2026 is ultimately a product-sourcing event, but its wider program reflects how much the retail industry has changed. The competitive question is no longer simply who can source a product at the best price. Businesses also need to determine how efficiently they can market it, sell it, accept payment, fulfill the order, manage the supply chain, and maintain the customer relationship afterward.

AI is entering those processes. Open banking is creating new payment possibilities. Automation is reshaping logistics. Digital product technologies are changing how brands manage products and customer relationships. That makes White & Private Label Expo 2026 a useful event to watch for anyone interested in where AI, payments, e-commerce, and retail infrastructure are heading next.

White & Private Label Expo 2026 takes place November 11 to 12 at ExCeL London, bringing the technologies and businesses behind modern commerce together under one roof.