FaveBiz
Transforming Transactions into Lasting Customer Relationships.
FaveBiz is a platform designed to support offline businesses by offering digital payment solutions and customer loyalty tools. It enables merchants to accept a variety of payments, including card payments and digital wallets like Alipay. Additionally, FaveBiz provides businesses with insights through data analytics, helping them make informed decisions to grow their operations. With features such as cashback loyalty programs, businesses can enhance customer engagement and retention. The platform is used across various industries, including retail, food, and beauty, and operates in markets like Malaysia and Singapore.
- Year Founded: FaveBiz was founded in 2015. Initially launched as part of Fave, a broader digital commerce platform, FaveBiz specifically serves as a solution for offline businesses looking to digitize their payment and customer loyalty operations.
- CEO: Joel Neoh was the CEO and a prominent entrepreneur in Southeast Asia who played a key role in the company’s growth. However, he stepped down in early 2023, although his leadership and vision have left a lasting impact on the company’s direction.
- Headquarters: FaveBiz is headquartered in Singapore, serving as the hub of its Southeast Asian operations, which include Malaysia, Indonesia, and several other countries in the region.
Why Choose FaveBiz?
- Comprehensive Payment Solutions: FaveBiz supports various payment methods, including major credit cards like Visa and Mastercard, and popular digital wallets such as Alipay, GrabPay, and WeChat Pay. This wide range of payment options allows businesses to cater to local and international customers, helping to expand their reach.
- Customer Loyalty Programs: FaveBiz offers easy-to-set-up cashback programs that encourage customer retention. With FaveBiz, businesses can build customized loyalty programs to reward returning customers, fostering long-term relationships and repeat purchases.
- Real-Time Data Insights: Businesses using FaveBiz benefit from detailed sales reports and customer insights. This data-driven approach enables merchants to analyze spending habits, identify trends, and make informed business decisions to optimize operations and improve customer engagement.
- Technology-Driven Growth: FaveBiz integrates tools like FavePay, which enables cashless payments, and FaveDeals, which helps merchants create promotions to attract new customers. The platform’s technology is designed to help businesses grow by boosting visibility and customer engagement through digital channels.
- Multi-Industry Application: FaveBiz is suitable for a variety of industries, including retail, food and beverage, and wellness. Whether you are running a small local shop or a larger enterprise, FaveBiz offers scalable solutions that can be tailored to fit your business needs.
- Regional Presence and Trusted Brand: Operating in over 35 cities across Southeast Asia, FaveBiz is widely recognized and trusted by thousands of businesses. It offers a reliable platform with a solid regional presence in key markets such as Malaysia and Singapore, which helps businesses tap into a large, established customer base.