The Department of Telecommunications (DoT) has introduced new cybersecurity rules aimed at stopping mobile number fraud and protecting users from rising digital scams. The move is being seen as a vital Mobile Fraud Shield to protect citizens in India’s fast-expanding digital space.
Why These Rules Matter
Mobile numbers are now key digital IDs. They’re used for banking, UPI, OTPs, and more—making them attractive targets for cybercriminals.
Without a strong Mobile Fraud Shield, mobile identities remain vulnerable to advanced SIM swap and identity theft scams.
What Is the MNV Platform?
The DoT has proposed a Mobile Number Validation (MNV) platform. It lets companies verify whether a number is active, legitimate, and safe to use.
This system will benefit businesses that rely on mobile verification—especially banks, payment apps, e-commerce sites, and telecom providers.
Who Can Use It?
Entities known as Telecommunication Identifier User Entities (TIUEs) can access the platform. These include banks, government agencies, fintech firms, and other verified service providers.
Before sending OTPs or approving transactions, TIUEs can check if a mobile number is genuine and not linked to recent fraud.
How Much Will It Cost?
The DoT proposes ₹1.50 per verification for government-authorised users, and ₹3.00 for all others using the MNV service.
If a number appears suspicious, it may be deactivated for up to 90 days. Afterward, the fraud history is cleared for new users.
Part of a Bigger Plan
These rules are part of the Telecom Cybersecurity Rules, 2024, which require telecom companies to improve monitoring, security audits, and incident reporting.
India has also launched Chakshu, a public platform to report telecom fraud, and the Mobile Number Revocation List (MNRL) to track risky numbers.
Industry Adoption Has Begun
Platforms like PhonePe are already using fraud indicators. Its “Protect” feature alerts users when dealing with high-risk or previously flagged numbers.
Other apps, including Google Pay and Paytm, are expected to adopt similar security features soon.
What’s Next?
The DoT published the draft rules on June 24, 2025. Feedback is open for 30 days, so suggestions must be submitted by late July.
Once finalized, the rules will likely roll out in phases. The government aims to create a safer digital environment for all mobile users.
Focus on User Awareness
The DoT also encourages companies to educate users about mobile fraud risks. Awareness campaigns will play a crucial role in reducing fraud attempts nationwide.
Simple precautions can prevent major financial losses and identity theft.
Boosting Trust in Digital Services
By tightening mobile security, the government hopes to boost trust in digital payments, online banking, and telecom services—key drivers of India’s digital growth.
With a secure mobile network in place, more users—especially from rural and semi-urban areas—can confidently adopt digital services without fear of falling victim to fraud.
Final Thoughts
The MNV platform is a timely step. It empowers businesses to verify mobile identities and strengthens India’s digital and financial security infrastructure.
As fraud grows more advanced, secure verification will be key to maintaining trust in mobile transactions and digital services.