Availity

Availity: Streamlining Healthcare Collaboration

Overview of Availity Availity is a leading provider of healthcare data exchange solutions, dedicated to improving collaboration between healthcare providers and payers. With over 20 years of experience, Availity offers a secure platform that facilitates the exchange of critical information, including eligibility inquiries, claim submissions, and remittance tracking.

Key Features

• Multi-Payer Portal: Availity’s multi-payer portal ensures a consistent user experience across all participating health plans. This feature allows providers to streamline their administrative workflows and focus on patient care.
• Electronic Transactions: The platform supports ANSI, HIPAA, and HL7 transactions, providing a secure environment for healthcare data exchange.
• Robust Infrastructure: Availity’s infrastructure enables health plans to capture and access vital information without significant investments in technology.

Getting Started with Availity Essentials To begin using Availity Essentials, users can select from various options based on their role in the healthcare ecosystem:

1. Healthcare Providers: For physicians and non-physician providers needing to exchange information with health plans.
2. Caregivers or Atypical Providers: For those offering personal care services who require communication with health plans.
3. Billing Services: For entities submitting claims on behalf of providers.
4. Health Plans or Managed Care Organizations (MCOs): For organizations looking to establish business relationships with Availity.
5. Vendors and Developers: For software companies interested in EDI connections or developing applications using Availity APIs.

Support and Resources Availity provides comprehensive support for current customers through various channels:

• Submit a Ticket: Users can log into Availity Essentials to submit support tickets for assistance.
• Live Webinars and Training: Educational resources are available for users seeking more information about utilizing the platform effectively.

Contact Information For further inquiries or assistance, users can contact Availity Client Services at 1-800-282-4548 during business hours (Monday – Friday, 8 am – 8 pm EST).