Metro Bank to Deploy AI for Faster Corporate and Commercial Loan Processing

Metro Bank is integrating Covecta’s AI platform to streamline its corporate and commercial loan operations, significantly reducing processing times. The AI-driven system will handle end-to-end tasks, from lead acquisition to servicing, cutting manual work from hours to minutes.

Early trials demonstrated a 60-80% reduction in task completion time, leading to improved efficiency, decision-making, and risk analysis.

Metro Bank’s corporate and commercial lending grew 71% last year, and the bank aims for even more expansion in 2025. Andy Veares, MD of Corporate & Commercial Banking, emphasized that AI adoption will allow relationship managers to focus on customer service while supporting the bank’s growth strategy.