Metro Bank is integrating Covecta’s AI platform to streamline its corporate and commercial loan operations, significantly reducing processing times. The AI-driven system will handle end-to-end tasks, from lead acquisition to servicing, cutting manual work from hours to minutes.
Early trials demonstrated a 60-80% reduction in task completion time, leading to improved efficiency, decision-making, and risk analysis.
Metro Bank’s corporate and commercial lending grew 71% last year, and the bank aims for even more expansion in 2025. Andy Veares, MD of Corporate & Commercial Banking, emphasized that AI adoption will allow relationship managers to focus on customer service while supporting the bank’s growth strategy.