PayJunction and Twilio Launch AI Voice Payments to Simplify Phone Transactions for Businesses

PayJunction partners with Twilio to deliver AI voice payments, giving businesses a faster, more secure way to handle phone transactions.

AI Voice Payments Made Simple with PayJunction and Twilio

PayJunction has introduced AI voice payments through a strategic partnership with cloud communications leader Twilio, revolutionizing how businesses manage phone transactions.

This launch brings AI voice payments to the forefront, helping companies streamline customer service while improving efficiency and reducing manual errors.

By using AI-driven IVR (Interactive Voice Response), the new service reduces human effort, allowing faster and more accurate phone-based payments.

As more businesses move to automated systems, AI voice payments are becoming a key way to handle growing customer demand.

How the Integration Works

Twilio provides the communication layer while PayJunction brings secure and robust payment technology to the integration.

Businesses can now deploy IVR systems powered by AI, giving customers a seamless phone payment experience—anytime, without human involvement.

Because the system works without manual staff input, it helps reduce costs, speed up service, and avoid data entry mistakes.

This integration also ensures that businesses stay outside PCI scope, which simplifies compliance and improves security for all transactions.

Why Businesses Benefit from This Approach

Traditionally, phone payments involve long hold times, manual keying, and potential errors, often causing delays or poor customer experiences.

Now, thanks to AI voice payments, companies can eliminate those problems and offer 24/7 service without increasing staff.

Additionally, this setup supports scaling as businesses grow, since more orders can be processed with fewer operational constraints.

That means teams can now focus on high-value work, rather than spending time processing phone orders one by one.

What Industry Leaders Are Saying

PayJunction president Randy Modos believes this solution changes how companies view phone payments and their operational strategies.

He explained, “By combining Twilio’s experiences with PayJunction’s tech, businesses scale payments without losing control or increasing costs.”

He also noted that outsourced phone payments usually lead to higher fees and weaker customer relationships, which this integration avoids.

Instead, businesses can customize the experience while maintaining pricing that fits their size and specific needs.

New Opportunities for ISVs

Independent Software Vendors (ISVs) also benefit from this collaboration, thanks to PayJunction’s No-code Payments Integration®, which pairs with Twilio effortlessly.

Now, ISVs can quickly embed AI voice payments into their own software, offering more value without major development efforts.

This helps them focus on core product innovation, while still capturing new revenue from embedded payment functions.

So, whether for a point-of-sale tool or CRM system, this solution supports both customer satisfaction and long-term growth.

A Smarter Way to Handle Phone Payments

With this partnership, PayJunction and Twilio make phone payments smarter, faster, and more secure for modern businesses.

This is not just about automation—it’s about improving how companies engage with customers over the phone, without added complexity.

AI voice payments help deliver tailored interactions, shorter wait times, and better results without overburdening internal teams.

In today’s world, where speed and personalization matter, AI voice payments are a powerful way to stay competitive.

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