The Redbourne Group, one of Australia’s leading specialist software and service providers, developed redPAY, initially with the childcare sector in mind, as a way to simplify and speed parent payments to childcare services and educators. redPAY has been in the market for 10 years and is integrated with Redbourne Group’s Child Care Central CCS Software and Harmony Web CCS Software. redPAY is also widely used by many federally funded Public Health Networks across Australia, by not-for-profit organizations and councils.

redPAY complies with current global PCI-DSS Security Standards, ensuring bank level security and safeguarding your data.

Today, the Redbourne Group is one of Australia’s largest childcare software providers with two major software offerings for the sector. As well as Child Care Central, Redbourne Group’s Harmony Web CCS Software is used by 90% of the Family Day Care Service providers and their Educators across Australia.

In addition, Redbourne Group provides:

a. rediCASE Case Management Software, Australia’s premier case management system for the health and community services sector
b. custom software development with over a decade’s experience providing solutions to federal and state government agencies
c. managing the back of house admin tasks via our Services Admin Team for childcare customers
d. a range of administration services to clients across multiple industries, including managing contact centers and data management through Redbourne Business Services
e. as well as financial transactions through its Australian payment platform, redPAY.

  1. Automated Payments:
    • Set up automated recurring payments, reducing the manual effort for parents to make payments regularly.
  2. Ease of Use:
    • Intuitive and user-friendly interfaces for both parents and childcare providers, making it easy for users to navigate and complete transactions.
  3. Payment Reminders:
    • Automated reminders to parents about upcoming payments, helping them stay informed and ensuring timely payments.
  4. Secure Transactions:
    • Implement secure payment gateways and encryption to protect sensitive financial information during transactions.
  5. Integration with Childcare Management Systems:
    • Seamless integration with childcare management software to streamline administrative tasks and provide a cohesive experience for parents and educators.
  6. Mobile Accessibility:
    • Accessible through mobile applications, allowing parents to make payments conveniently from their smartphones.
  7. Transaction Tracking and History:
    • Provide detailed transaction history and tracking features, allowing parents to monitor their payment history and educators to maintain accurate financial records.
  8. Customized Reporting:
    • Generate customized reports for childcare providers to track payments, analyze trends, and streamline financial management.
  9. Transparent Fee Structure:
    • Clearly communicate any fees associated with the service, ensuring transparency for both parents and educators.
  10. Customer Support:
    • Offer responsive customer support to address any issues or concerns that parents or childcare providers may have.

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