Durango Merchant Services has been a prominent player in the high-risk merchant account industry for over 20 years, providing services to businesses that face challenges in securing payment processing solutions. Here’s a detailed assessment of the company’s safety and reliability based on various parameters.
Company Overview
Domain Age: Over 20 years
LinkedIn Presence: Yes
LinkedIn Employee Count: Less than 10
TrustPilot Reviews: Mixed reviews with some high ratings
Sitejabber Reviews: Not prominently available
Social Media Presence: Active on LinkedIn and other platforms
Services Offered
- High-Risk Merchant Accounts: Durango specializes in securing merchant accounts for high-risk businesses, including those in the nutraceutical, travel, credit repair, and subscription services industries.
- Credit Card Processing: Offers comprehensive credit card processing solutions for both in-person and online transactions.
- ACH & E-Check Processing: Provides efficient check processing services with minimal reserves.
- Chargeback & Fraud Solutions: Dedicated tools and training to reduce chargebacks and fraud.
- Cryptocurrency Processing: Facilitates cryptocurrency transactions, catering to modern payment needs.
Safety and Compliance
- PCI DSS Certification: Yes, ensuring secure handling of payment data.
- Licensing: Registered ISO for Fifth Third Bank, N.A. Cincinnati, OH, USA.
- Company Registration: Properly registered and compliant with industry standards.
Customer Feedback
Durango Merchant Services has garnered mixed reviews from its clients. While many praise the company for its expertise and customer support, there are some negative reviews regarding service reliability and transparency in pricing.
Positive Feedback:
- Fast approval process and reliable service.
- Dedicated account managers and robust fraud prevention tools.
- Strong support for high-risk businesses with tailored solutions.
Negative Feedback:
- Some customers have reported hidden fees and unclear terms.
- Occasional issues with customer support responsiveness.
Conclusion
Durango Merchant Services appears to be a reliable and safe option for businesses needing high-risk merchant accounts. The company’s long-standing presence in the industry, coupled with its comprehensive service offerings and compliance with PCI DSS standards, suggests a strong commitment to safety and security. However, potential clients should carefully review the terms and fees to avoid any unexpected charges.
For more details, visit their official website.