PayGlocal Empowers Indian Merchants with India-Focused Cross-Border Payment Solutions

Bridging Gaps in Cross-Border Payments

Indian merchants and exporters have long faced challenges in India-focused cross-border payments. Traditional bank transfers are slow, costly, and lack transparency. Meanwhile, global payment gateways are not designed to meet India’s complex regulatory and compliance requirements. This often leads to poor approval rates, delays in settlements, and compliance hurdles around foreign exchange documentation.

For businesses serving international clients, these barriers result in revenue loss and stalled global expansion. Recognizing this gap, PayGlocal was launched in 2021 by industry veterans Prachi Dharani, Rohit Sukhija, and Yogesh Lokhande. With years of experience at Visa and CyberSource, the founders understood how international best practices could be localized to support India’s unique needs.

PayGlocal’s India-Centric Model

The fintech startup focuses on simplifying international transactions while ensuring compliance with Reserve Bank of India (RBI) mandates. Its platform improves payment success rates, streamlines onboarding, and embeds advanced security features.

Key offerings include:

• Multi-currency acceptance for global payments via debit and credit cards

• Fraud monitoring and intelligent routing for higher approval rates

• Compliance automation for FIRA (Foreign Inward Remittance Advice) and EDPMS reporting

• Faster settlements through virtual accounts and unified dashboards

By embedding compliance directly into the process, PayGlocal makes India-focused cross-border payments faster and more reliable. The solution ensures exporters and freelancers can expand globally without facing operational or regulatory setbacks.

Driving Efficiency for Exporters and Freelancers

Indian exporters often struggle with fragmented systems, hidden charges, and delayed settlements. PayGlocal addresses these issues by embedding compliance, automating sanction checks, and offering near real-time settlements. Exporters and freelancers can now receive INR payouts within 24 hours of international collections.

According to co-founder Dharani, merchants using PayGlocal’s platform achieve up to 90% transaction success rates, significantly higher than industry averages. This improvement reduces operational risks and ensures steady revenue flows for Indian businesses expanding globally.

Licensed to Scale

In September 2024, PayGlocal received an RBI license to operate as a payment aggregator for both domestic and international flows. This regulatory approval enables the company to directly onboard merchants and expand its footprint.

The startup already works with over 2,500 businesses, including leading travel platform MakeMyTrip, ecommerce brands, SaaS firms, SMEs, and freelancers. With a payment volume of ₹3,483 crore to date, PayGlocal is scaling rapidly. Its team of 100+ employees operates from offices in Bengaluru, Pune, and Gurugram, with further expansion underway.

Competing with Global Giants

Unlike global players such as Payoneer and PingPong, PayGlocal has built its platform with India’s regulatory complexities in mind. This domestic-first approach has proven to be a competitive advantage. While foreign firms remain cautious due to India’s compliance-heavy environment, PayGlocal provides a customized solution that blends global efficiency with local trust.

By positioning itself as a leader in India-focused cross-border payments, PayGlocal is carving out a strong niche in the global payments landscape.

Future of Cross-Border Payments

With India’s digital exports—spanning IT services, SaaS, ecommerce, and freelancing—projected to surge, PayGlocal is well-positioned to capture this growth. Dharani emphasizes that the company’s focus remains on solving India-specific challenges first. However, once the model proves robust at scale, the team plans to expand globally.

“Building infrastructure requires patience, compliance, and trust. That’s what we are doing at PayGlocal,” says Dharani. “Our long-term vision is to create a global payments company born in India.”

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