Zopa Bank Launches Biscuit Account, Marking Big Move into Everyday Banking

Zopa Bank Pushes Further into Everyday Banking with Biscuit Launch

Zopa Bank has taken a significant step into everyday banking by introducing its first-ever current account product, named Biscuit. The UK-based digital challenger partnered with core banking technology provider Thought Machine to deliver this new offering, marking a major shift in its retail banking strategy. The Biscuit account, designed to combine simplicity and rewards, promises to change how customers manage daily finances.

From Beta Testing to Nationwide Rollout

After months of extensive beta testing starting in September 2024, Zopa accelerated development with the help of Thought Machine’s advanced platform. The collaboration allowed a seamless transition from testing to full market launch in June 2025. With this launch, Zopa has moved beyond its established lending and savings products to compete directly in everyday banking services.

This expansion builds on Zopa’s ambition to become a full-service digital bank that combines technology-driven solutions with customer-centric features. Thought Machine’s modern infrastructure was crucial in ensuring the account reached the market quickly and with strong performance guarantees.

Innovative Features Designed for Everyday Banking

The Biscuit account sets itself apart with a competitive 7.10% AER on monthly deposits up to £300, appealing to budget-conscious customers. It also rewards users with 2% cashback on bill payments and 2% interest on all balances, making everyday banking both rewarding and effortless.

These features complement Zopa’s existing suite of products, including personal loans, credit cards, flexible ISAs, car finance, and savings accounts. With Biscuit, Zopa aims to create a complete digital banking experience that eliminates the need for customers to manage multiple banking relationships.

Powered by Thought Machine’s Vault Core

The Biscuit account operates on Thought Machine’s cloud-native core banking platform, Vault Core. This advanced technology provides scalability, flexibility, and more than 200 preconfigured financial products. It supports both traditional banking services such as loans and transaction accounts, as well as modern solutions like buy now, pay later (BNPL) and digital wallets.

Vault Core enabled Zopa to design and launch Biscuit with minimal delays, offering reliability and security while handling large-scale transactions efficiently. This technology partnership demonstrates how core banking innovations are reshaping the future of everyday banking.

Thought Machine Expands Global Reach

Thought Machine’s influence has grown significantly over the past year, with several global financial institutions adopting its platform. Banks like Skandinaviska Enskilda Banken, BCA Syariah, and Afin Bank have integrated Vault Core to modernize their operations. This global expansion further validates the platform’s ability to deliver advanced digital banking solutions at scale.

By collaborating with Thought Machine, Zopa gains access to a proven system already trusted by international players, enhancing its competitive position in the UK market.

A Major Step in Zopa’s Growth Strategy

Zopa Bank has built a strong reputation in lending and savings, but everyday banking marks a new frontier. With Biscuit, Zopa moves closer to its vision of being a one-stop digital bank offering flexible, tech-driven services. The focus on high interest, rewards, and intuitive technology positions the bank to challenge both traditional institutions and other neobanks.

Industry analysts suggest this launch could help Zopa grow its customer base significantly, especially among users seeking better value and transparency in daily banking.

The Future of Everyday Banking

The introduction of Biscuit highlights the increasing demand for innovative, customer-focused everyday banking solutions in a competitive digital landscape. As more banks turn to technology partners like Thought Machine, customers can expect faster, smarter, and more rewarding financial products.

Zopa’s entry into everyday banking signals a trend where challenger banks move beyond niche offerings to become full-service players. This shift will likely intensify competition, pushing traditional banks to enhance their digital capabilities and customer incentives.

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