Global Money Exchange Launches “Global Pay” Mobile App to Boost Digital Payments in Oman

Global Money Exchange Co. LLC (GMEC), one of Oman’s leading foreign exchange and financial services firms, has officially unveiled Global Pay — a new mobile application designed to simplify and expand digital payment capabilities across the Sultanate. The app launch, announced on January 19, 2026, marks an important step in GMEC’s strategy to support Oman’s digital economy, enhance financial inclusion, and deliver modern, secure payment solutions for both everyday consumers and businesses.

Global Pay is powered by Comviva’s mobiquity Pay platform, a scalable digital payments infrastructure developed by the Tech Mahindra-owned company. The partnership combines GMEC’s deep local market expertise with Comviva’s proven global fintech technology, enabling users to access a wide range of payment services directly from their smartphones.

A Step Forward in Oman’s Digital Transformation Vision

Oman’s financial services landscape has been rapidly evolving as part of broader national initiatives to promote digital innovation and reduce reliance on cash. The launch of Global Pay resonates with this strategy, affording individuals — including those without traditional bank accounts — new ways to manage everyday transactions securely and conveniently.

Sheikh Sulaiman Abdulmalik Abdullah Al Khalili, Chairman of Global Money Exchange, highlighted the transformational role the app could play in the market. He noted that the Global Pay platform enables secure and efficient local and international transactions and adheres to PCI-DSS security standards, reflecting GMEC’s commitment to high levels of data protection and payment safety.

The emphasis on security and compliance is especially important as digital payment adoption increases, with users and regulators alike demanding robust safeguards against fraud and misuse. Global Pay’s PCI-DSS certification underscores that it meets globally recognised standards for payment security.

What Global Pay Offers: Features and Capabilities

Global Pay brings several noteworthy features to the Omani digital payments ecosystem:

1. Seamless Local and International Payments

Users can send and receive funds within Oman and internationally through the app, all from a secure mobile interface — removing the need for separate banking or remittance platforms.

2. Utility and Bill Payments

The platform supports utility bill payments and payment of educational fees directly within the app, catering to everyday financial needs and encouraging broad user adoption.

3. QR-Based Merchant Payments

Global Pay includes functionality for QR-enabled merchant payments, allowing customers to pay street vendors, retailers and service providers simply by scanning a QR code. This broadens the app’s utility beyond peer-to-peer transfers to everyday commerce.

4. Bank-Agnostic Interoperability

The app supports QR payments from customers of any bank or service provider in Oman, ensuring interoperability across the payments ecosystem and supporting financial inclusion by lowering barriers to use.

Partnership With Comviva: Tech Backbone for Digital Pay

Comviva — a global fintech technology provider and subsidiary of Tech Mahindra — brings its mobiquity® Pay platform capabilities to the initiative. The platform is designed to support cloud-ready, scalable digital payments solutions that can accommodate rapid growth and innovative product expansion.

Rajesh Chandiramani, CEO of Comviva, commented that the partnership with GMEC accelerates the company’s digital transformation journey by offering a modern, flexible payments system that can elevate user experience and promote financial inclusion in the region.

The technology collaboration illustrates how fintech infrastructure providers are increasingly enabling traditional financial institutions and service companies to deliver cutting-edge mobile experiences — even in markets where smartphone penetration is still growing and digital banking habits are evolving.

Supporting Financial Inclusion and Cashless Growth

One of the most compelling aspects of the Global Pay launch is its potential impact on financial inclusion. Many residents in Oman — particularly expatriate workers and underserved populations — have historically faced hurdles in accessing bank accounts or modern financial services. By enabling payments and bill settlements without requiring a traditional bank account, Global Pay helps lower those barriers.

Subromoniyan K S, Managing Director of GMEC, emphasised this benefit, pointing out that the app allows users to complete essential transactions — such as utilities and school fees — without needing a bank account, thereby supporting broader financial inclusion objectives.

As part of this initiative, Global Money Exchange also plans to introduce additional features in a phased rollout, enhancing the app’s value over time and expanding its functionality to meet diverse user needs.

Customer Support and Accessibility

To ensure a smooth user experience, GMEC has backed Global Pay with a comprehensive support framework. Users can visit any GMEC branch for assistance or access a dedicated customer support helpline directly through the app for prompt resolution of queries and technical issues.

This focus on accessible support complements the app’s digital convenience, catering to users who may be new to mobile payments or prefer human assistance when navigating financial technology platforms.

Market and Competitive Implications

The launch of Global Pay places GMEC in an increasingly competitive segment of the Middle Eastern digital payments landscape. With regional markets witnessing rapid adoption of mobile wallets, QR-based payments and fintech solutions, players that can provide secure, user-friendly apps stand to capture significant customer engagement and transaction volumes.

In Oman, where the government and private sector have been vocal about reducing reliance on cash and promoting a digital economy, apps like Global Pay — backed by PCI-DSS-certified security and cross-bank interoperability — support broader national goals.

Additionally, the integration of mobile app-based payments with daily financial tasks such as bill payments, merchant purchases and cross-border transfers positions Global Pay as more than a remittance tool; it becomes a central hub for everyday financial interactions.

Looking Ahead: Expansion and Innovation

GMEC’s launch strategy emphasises both immediate utility and future innovation. By introducing fundamental digital payment capabilities now and planning incremental feature enhancements, the company aims to keep users engaged while evolving to accommodate emerging technologies and user expectations.

Future expansions might include features such as in-app savings, advanced QR commerce services, integration with digital identity solutions, or loyalty programs tied to spending behaviours — all of which are trends seen in other advanced mobile payment ecosystems.

The successful adoption of Global Pay could also influence similar money exchange firms in the region to develop or partner on mobile platforms, fostering competition and furthering regional fintech innovation.

Conclusion

Global Money Exchange’s launch of the Global Pay mobile app marks a significant milestone in Oman’s digital financial landscape. Powered by Comviva’s scalable mobiquity® Pay platform, the app brings secure, versatile payment functionalities to everyday users and businesses alike. From enabling utility and bill payments to facilitating QR-based transactions and financial inclusion initiatives, Global Pay is poised to redefine how residents and expatriates engage with digital finance in the Sultanate.

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