Greek neobank Snappi goes live

Snappi, Greece’s first ECB-licensed neobank, has officially launched its services. The digital bank is now available to Greek tax residents through both the App Store and Google Play. Headquartered in Ioannina, Snappi operates entirely through digital channels, representing a major step forward in Greece’s financial modernization.
The neobank allows customers to open a free account within minutes using its digital onboarding system. This process includes a quick identity verification check. Once verified, users can immediately begin banking with access to both virtual and physical debit cards. These cards work for both domestic and international transactions. Core banking features include Iris payments, SEPA transfers, utility bill payments, and cross-border transactions.
Commitment to Transparency and Customer Support
CEO Gabriella Kindert emphasizes that the platform prioritizes transparency and trust. “We’ve created a digital-first platform grounded in trust,” she stated. “It combines fintech convenience with the stability of a fully licensed European Union bank. Transparency is central to our approach: no hidden fees, no small print, just clear and fair banking.”
Beyond standard banking services, Snappi provides financial education resources and money management tools. This customer-centric approach helps users manage their finances more effectively. Unlike many digital banks, Snappi has committed to providing 24/7 human customer support. The bank deliberately avoids using AI-driven chatbots or outsourced call centers.
Future Features and Market Position
The neobank is preparing to introduce a “Pay Later” feature in the near future. This will allow customers to split e-commerce payments into interest-free installments. This move positions Snappi in the growing buy-now-pay-later space, increasing its appeal to younger and digitally savvy users.
With its ECB license and modern digital framework, Snappi aims to compete not only in Greece but throughout the wider European banking market. The bank positions itself as a new benchmark for next-generation digital banking services. Its combination of traditional banking security with fintech innovation could potentially reshape how Greek consumers approach their financial services. The launch represents a significant development in Greece’s evolving financial technology landscape, bringing modern banking solutions to a market ready for digital transformation.